Thursday, September 3rd (Session G2) - Leadership in Times of Crisis

Session G2

Wise leadership is challenging in good times, but given the crisis of 2020, wise leadership is imperative for an organization’s survival. Deke Cateau, CEO of A.G. Rhodes nonprofit nursing home provider in Atlanta, shares leadership lessons that have helped A.G. Rhodes navigate the unprecedented challenges of COVID-19, and the racial unrest that is impacting communities across the nation.

1. Understand how crisis impacts the well-being of our residents and staff and why it matters.
2. Hear examples and best practices of wise leadership implemented during crises.
3. Learn why a strong organizational culture is critical before, during and after crises.

Deke Cateau

Chief Executive Officer, A.G. Rhodes

Deke Cateau is the Chief Executive Officer at A.G. Rhodes, a nonprofit organization providing therapy and rehabilitation services, short-term recovery and long-term care at three metro Atlanta locations. Deke is responsible for an operating budget of approximately $40 million and approximately 500 employees. A.G. Rhodes accommodates more than 400 residents at any given time, and it is estimated that approximately 70-80 percent are living with some form of dementia.  Deke has worked in the long-term care industry for more than 20 years. Prior to becoming the CEO, he served in various roles at A.G. Rhodes including the Chief Operating Officer, Chief of Strategic Implementation, and he was the Administrator for seven years at the organization’s flagship location in Grant Park. Before working at A.G. Rhodes, Deke worked at Five Star Quality Care, Inc., a national senior living communities and services provider. He served in many capacities including Area Operations Manager for Georgia, where he oversaw three skilled nursing facilities, eight assisted living facilities and one continuing care retirement community. In addition to running nursing facilities in metro Atlanta, Deke has also managed a 200-unit continuing care retirement community in Savannah. Deke has published two articles on long-term care: Act as Though Your Customer is Right, Nursing Homes Magazine, May 2005; and Skilled Nursing Facilities and Hospice Providers: Bridging the Gap, Nursing Homes Magazine, November 2006. In 2020, the Eden Alternative recognized Deke with its “Tenacious Leader” award, and in 2019, Deke was awarded LeadingAge Georgia’s “Award of Honor,” which is the association’s highest award.

Margie McLaughlin

Host

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(G2) Leadership in Times of Crisis
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Quiz
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass
G2: Leadership in Times of Crisis
2 Questions
2 Questions Please give us your feedback. Objectives: Understand how crisis impacts the well-being of our residents and staff and why it matters. Hear examples and best practices of wise leadership implemented during crises. Learn why a strong organizational culture is critical before, during and after crises.
Nursing Home Administrator Certificate
1.25 NAB credits  |  Certificate available
1.25 NAB credits  |  Certificate available The National Continuing Education Review Services (NCERS) of the National Association of Long Term Care Administrator Board (NAB) has approved Pioneer Network Envisioning the Future: 2020 & Beyond Virtual Gathering program for continuing education credit. Program Approval Code: 20210831-72.75-A68660-DL. A total of 51.0 credits have been approved. Please note that .25 additional hours will be awarded for successfully completed post-tests taken. Maximum number of credits possible is 63.0.
Certified Dementia Practitioners Certificate
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available Certified Dementia Practitioners – The National Council of Certified Dementia Practitioners has approved the above named program for CEUs. A total of 51.00 attendee hours are possible.
Nurses Certificate
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available Nurses – This nursing continuing professional development activity was approved by the MARYLAND NURSES ASSOCIATION, an accredited approved by The American Nurses Credentialing Center’s Commission on Accreditation. Activity Code: BP20-03-901-1018. A total of 51.0 contact hours are possible.
Social Workers Certificate
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available Social Workers – This program is Approved by the National Association of Social Workers (Approval # 886499991-2996) for 51.0 continuing education contact hours.
Activity Professional Certificate
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available Live Programming - This educational offering was reviewed and approved by the National Certification Council for Activity Professionals for continuing education credits. Pre-approval has been given for 15.0 instructional hours of continuing education. Approval #NCCAP500927-21 Recorded Programming - This educational offering was reviewed and approved by the National Certification Council for Activity Professionals for continuing education credits. Pre-approval has been given for 48.0 instructional hours of continuing education. Approval #NCCAP5009282-21NT Otherwise, 1.0 instructional hours will be given for each session attended.
General Attendance Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available
Recorded Session Certificate
Up to 1.25 medical credits available  |  Certificate available
Up to 1.25 medical credits available  |  Certificate available