Thursday, September 3rd (Session GS3) - Making the Future Happen: 2020 And Beyond
Pioneers have been saying it for a long time, and now, in light of the events of the past six months, it has become clearer than ever that CHANGE needs to happen! The question - what will that change look like? What is the future for Elders and for those of us who work in the field of aging care and services? Join us for a lively and thought-provoking discussion led by Pioneer Network President & CEO Penny Cook in which she, along with thought leaders in our field: Dr. Al Power, Dr. David Gifford, Rose Marie Fagan and Deke Cateau, will share their vision and challenge us all to not only envision the future, but to start creating it. You will leave this session ready to define your personal action plan for being a part of the change we wish to see in the world.
1. Be able to state at least one area in which change is needed in aging services.
2. Examine what change will look like in order to advance the culture of aging care and services.
3. Support through a personal action plan at least one change that you will work to see happen in the future within your personal practice.
Chief Executive Officer, A.G. Rhodes
|Deke Cateau is the Chief Executive Officer at A.G. Rhodes, a nonprofit organization providing therapy and rehabilitation services, short-term recovery and long-term care at three metro Atlanta locations. Deke is responsible for an operating budget of approximately $40 million and approximately 500 employees. A.G. Rhodes accommodates more than 400 residents at any given time, and it is estimated that approximately 70-80 percent are living with some form of dementia. Deke has worked in the long-term care industry for more than 20 years. Prior to becoming the CEO, he served in various roles at A.G. Rhodes including the Chief Operating Officer, Chief of Strategic Implementation, and he was the Administrator for seven years at the organization’s flagship location in Grant Park. Before working at A.G. Rhodes, Deke worked at Five Star Quality Care, Inc., a national senior living communities and services provider. He served in many capacities including Area Operations Manager for Georgia, where he oversaw three skilled nursing facilities, eight assisted living facilities and one continuing care retirement community. In addition to running nursing facilities in metro Atlanta, Deke has also managed a 200-unit continuing care retirement community in Savannah. Deke has published two articles on long-term care: Act as Though Your Customer is Right, Nursing Homes Magazine, May 2005; and Skilled Nursing Facilities and Hospice Providers: Bridging the Gap, Nursing Homes Magazine, November 2006. In 2020, the Eden Alternative recognized Deke with its “Tenacious Leader” award, and in 2019, Deke was awarded LeadingAge Georgia’s “Award of Honor,” which is the association’s highest award.|
Penny Cook (Moderator)
President & CEO, Pioneer Network
Penny Cook, MSW, President/CEO: Penny’s commitment to changing the culture of aging and long-term care began early in her professional career as a social worker in Rochester, New York and continued as she moved to Colorado. She strongly believes that the care we provide to elders is directly related to the way we, as a society, view aging. She is passionate about spreading the message that we are in the midst of a revolution about how we age and where we do it. Penny comments that, “no matter whether people live, in nursing homes, assisted living communities or in their family home, we all deserve and should expect respectful and dignified care and support that is centered, directed and tailored to us as individuals.”
Penny previously served as the Manager of the Long-Term Care Ombudsman Program in the Denver metropolitan region and as the Executive Director of the Colorado Culture Change Coalition. There she expanded the Coalition’s reach to look beyond nursing homes and brought the message of culture change to assisted living communities and home care organizations. Most recently she was the Director of Long-Term Services and Supports for Colorado Access where she managed a state Medicaid contract to connect individuals to long-term services and supports. Penny received her Master of Social Work degree from the State University of New York at Albany and her Bachelor of Arts in Anthropology from Binghamton University.
Rose Marie Fagan
Co-Founder and Founding Executive Director, Pioneer Network
|Rose Marie Fagan is a co-founder and the founding Executive Director of the Pioneer Network, a National Network of individuals who are transforming the culture of aging for the 21st Century. Ms. Fagan is a national speaker on nursing home culture change and helps educate the staff of facilities in implementing change. Her activities have included being a resource to states forming statewide networks for culture change and Take It On 4 Mom.com, Creating Demand for Culture Change in Nursing Homes. This Demonstration Project in Rochester, NY, educates consumers about person-directed care and their role as an advocate. She began her work in long term care in Rochester, NY as Director of the Long Term Care Ombudsman Program. In 1998, she became Project Director of Nursing Home Culture Change Project and in that capacity, she was the Project Director for three major research projects in culture change. In 2016, Ms. Fagan moved to Georgia where she is an active member of the Culture Change Network of Georgia.|
Senior Vice President for Quality and Regulatory Affairs, American Health Care Association
|David Gifford, MD, MPH, is a geriatrician who currently serves as the Senior Vice President for Quality and Regulatory Affairs and Chief Medical Officer at the American Health Care Association. He oversees the Quality Department, which assists providers in their quality improvement efforts and works with administration officials on regulations and policies impacting the profession. Dr. Gifford serves on the Boards of the Advancing Excellence Long-term Care Collaborative and the Baldrige Foundation. He also chairs the U.S. Department of Veteran’s Affairs Geriatric and Gerontology Advisory Committee, a congressional chartered committee to advise the U.S. Secretary of Veteran’s Affairs and Congress on geriatric services for veterans. He has served on numerous federal expert panels, including the CMS panel to develop the Quality Assurance & Performance Improvement program for nursing homes. Dr. Gifford is a former Director of the Rhode Island State Department of Health, where he received the National Governor’s Distinguished Service Award for State Officials for his management of the H1N1 influenza outbreak. In this role, he revamped the nursing home survey process to promote person-centered care practices. Prior to that, he served as Chief Medical Officer for Quality Partners of Rhode Island, where he directed the CMS national nursing home-based quality improvement effort.|
M.D., Schlegel Chair in Aging and Dementia Innovation
|Dr. Al Power worked as a geriatrician in long-term care communities for over 20 years. He led St. John's Home in Rochester, NY in becoming the world's largest Eden Alternative member home. He also helped St. John’s develop the only community-embedded Green House homes in the nation. Al is a former member of the Eden Alternative board of directors and a Certified Eden Educator. He is currently consulting with the Green House Project on their dementia educational tools. Al's work in Canada includes assisting Schlegel Villages with their culture change journey, as well as their support of people living with dementia. Al is currently co-writing a book with Dr. Jennifer Carson on creating inclusive communities for people living with dementia.|
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