Tuesday, September 1st (Session A1) - Hard Conversations about Diversity, Inclusion and Equity Done Well


Session A1

If only our professional skillsets and training were enough to create harmony and equity in our organizations.  And while our “Offer Letter” encouraged us to bring our “whole selves” to work, each of us, arrived with a distinct world-view, beliefs, biases, and life histories as part of the package (or is that “baggage”?).  Let’s jump right in! The idea of the “melting pot” is overused, clichéd, and misinterpreted.  The concept of “colorblindness” is problematic and untrue. Just believing that we should all “get along” is an ineffectual strategy that keeps us from achieving the kind of dignity that all team members crave and deserve. How will our most profound conflicts find resolution without a safe space to ask questions and share the beliefs and the experiences that have shaped our attitudes, ideas and actions about “difference”. Work-relevant, highly unique activities, and authentic conversation will bring us closer together to alleviate the heat and embarrassment that accompanies these taboo topics. Isn’t it time for a no-holds-barred experience filled with grace and absent of guilt? Storytelling? Of course. Tears? Possibly.  Belly laughs? Count on it. Everyone will leave more competent, confident and committed to operationalizing the tools and systems taught throughout the session.

1. Identify gaps in organizational processes that promote exclusionary practices impacting retention, morale, and engagement.
2. Identify and eliminate the behaviors, judgments, assumptions, and stereotypes that detract from an organizational culture of team effectiveness.
3. Identify at least one process or structure within your organization that can be modified in order to sustain diversity, inclusion and equitable best practices. 

Christopher Ridenhour

Director of Workplace Culture, SpiriTrust Lutheran

As Director of Workplace Culture for a Pennsylvania-based CCRC and Social Services Management Company, Christopher Ridenhour develops and delivers high-impact staff education focused on World Class Hospitality, Elevated Employee Engagement, New Supervisor Training, Aspects of Inspired Leadership, and Total Team Commitment, among other critical employee competencies. For the last 16 years, Christopher has traveled across North America and Canada keynoting and training for National Aging Associations including Pioneer Network (led numerous sessions including Plenary), LeadingAge, American College of Health Care Administrators, American Health Care Association, National Center for Assisted Living, and the Ontario Association for Non-Profit Homes and Services for Seniors.  Extraordinary participant evaluations have resulted in earning the distinction of becoming LeadingAge’s highest-rated speaker/trainer.  As recognition for his years of service to hundreds of communities across Pennsylvania and the country, in 2015, Christopher was awarded LeadingAge’s Facilitator of the Year.

Margie McLaughlin

Host

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(A1) Hard Conversations about Diversity, Inclusion and Equity Done Well
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Quiz
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass
(Survey) A1: Hard Conversations about Diversity, Inclusion and Equity Done Well
2 Questions
2 Questions Please give us your feedback. Objectives:  Identify gaps in organizational processes that promote exclusionary practices impacting retention, morale, and engagement.  Identify and eliminate the behaviors, judgments, assumptions, and stereotypes that detract from an organizational culture of team effectiveness. Identify at least one process or structure within your organization that can be modified in order to sustain diversity, inclusion and equitable best practices.
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